Daniel
Benhamou
UX Content Designer and Strategist
Profile
UX Content Designer leading content strategy for software services. Specialises in translating complex technical systems into clear, user-centred experiences that improve task completion and drive measurable product adoption.
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People first
Empathy is the key to good content design. Creating interfaces that enable people to solve problems easily is what I enjoy most.
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Research before solutions
I conduct user research, track usage metrics and give content strategy workshops help surface what a project needs.
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Collaboration throughout
I create style guides, offer consultancy and build AI-assisted pipelines where necessary to help teams apply strong UI content principles in their own work.
Work
UX Case Studies
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Simplifying Cloudflare's web application security
Cloudflare's wide selection of security tools were spread across disconnected dashboards that confused many users. I worked on simplifying the security experience for Cloudflare customers.
Read case study -
Helping customers overcome cyber security incidents
Cloudforce One's REACT service connects organisations with expert incident responders. I worked on a new dashboard that serves customers who need immediate support or post-incident advice.
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Troubleshooting guidance for millions of users per day
Turnstile and Challenge pages are among Cloudflare's most widely seen surfaces, encountered daily by people who often have no idea what Cloudflare is. I redesigned content to help visitors troubleshoot errors by themselves.
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Undergrad and Masters multimedia projects
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View project
Sparking Steel — VR game
Final year undergrad project · BSc in Computing · 2017
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View project
Scéalta — Irish folklore motion comic
Masters dissertation · Interactive Digital Media · 2022
Resume
Experience
Senior UX Content Designer at Cloudflare
Feb 2023 – July 2026
- Drove measurable improvements in task completion by leading content design strategy across major Cloudflare products
- Accelerated product adoption by designing content flows and onboarding experiences that simplify complex tasks
- Scaled content quality organisation-wide by establishing style guides for the Cloudflare dashboard, developer documentation, and CLI
- Improved visibility into content performance by implementing tracking and creating analytics dashboards
- Shaped content strategy decisions by uncovering improvement opportunities through user research, feedback surveys, and interviews
- Contributed UX-focused code changes directly to the Cloudflare dashboard, improving user guidance
- Strengthened content strategy alignment through consultancy, embedding user-centred content principles across multiple teams
UX & Mobile Support Engineer at SAP
Oct 2018 – Jan 2023
- Delivered tailored UX and interface recommendations for enterprise customers by conducting in-depth analysis of complex SAP system implementations
- Improved customer confidence and product adoption by translating UX and UI best practices into clear, accessible guidance
Software Engineer at Workday
Jan 2016 – Aug 2016 & Jul 2017 – Apr 2018
- Shipped new web application features as part of an Agile team, contributing to product delivery through regular SCRUM collaboration
Education
Masters — Interactive Digital Media
Griffith College Dublin
- Modules: Visual Communication, Web Authoring, Interaction Design, 3D Modelling
Bachelor of Science Honours in Computing (BSCHons)
National College of Ireland
- Specialisation in Gaming & Multimedia
- Final year project: developed a VR game using Unity and Blender — view project
Key Skills
UX Content Design
Design & Prototyping
Data & Research
Development
Contact
Let's work together
If you'd like to get in touch, the best place to reach me is LinkedIn.
Reach out on LinkedIn