Daniel
Benhamou

UX, product and content designer

Profile

UX designer leading product design and content strategy for security and developer software. I turn complex technical systems into clear experiences.

  • People first

    Good product design starts with empathy. I enjoy building interfaces that let people solve problems without effort.

  • Research before solutions

    User research, usage metrics and content strategy workshops show what a project needs before I design anything.

  • Collaboration throughout

    Style guides, consultancy and AI-assisted pipelines help teams apply strong UX principles in their own work.

Work

UX Case Studies

  • Simplifying Cloudflare's web application security

    Cloudflare's security tools were spread across disconnected dashboards. I led content design for the unified dashboard, where users were 42% more successful at deploying security rules.

    Read case study
  • Helping customers overcome cyber security incidents

    Cloudforce One's REACT service connects organisations with incident responders. I designed the dashboard that gets customers under attack to help in a median of 8.5 seconds.

    Read case study
  • Troubleshooting guidance for millions of users per day

    Turnstile and Challenge pages reach millions of people a day, most of whom have never heard of Cloudflare. I rewrote error states and troubleshooting so visitors can fix problems themselves.

    Read case study

Undergrad and Masters multimedia projects

  • Sparking Steel — VR game

    Final year undergrad project · BSc in Computing · 2017

    View project
  • Scéalta — Irish folklore motion comic

    Masters dissertation · Interactive Digital Media · 2022

    View project

Resume

Experience

UX Designer (Volunteer) at Active for Animals

Aug 2026 – Ongoing

  • Improving discoverability of core tasks by redesigning the app from wireframes to high-fidelity Figma designs
  • Reducing drop-off by mapping user journeys and fixing usability issues in the IA

Senior UX Content Designer at Cloudflare

Feb 2023 – Jul 2026

  • Made users 42% more successful at deploying security rules by leading content design for the unified security dashboard
  • Retained 86% of opt-in users on the new dashboard by designing onboarding flows that simplify complex tasks
  • Scaled content quality organisation-wide by establishing style guides for the Cloudflare dashboard, developer documentation, and CLI
  • Improved visibility into content performance by implementing tracking and creating analytics dashboards
  • Improved in-product guidance by shipping UX code changes directly to the Cloudflare dashboard
  • Embedded user-centred content principles across multiple teams through research, feedback surveys and consultancy

UX & Mobile Support Engineer at SAP

Oct 2018 – Jan 2023

  • Improved enterprise customers' interfaces by analysing their SAP implementations and recommending UX fixes
  • Raised customer confidence and adoption by turning UX best practice into clear, accessible guidance

Software Engineer at Workday

Jan 2016 – Aug 2016 & Jul 2017 – Apr 2018

  • Shipped new web application features as part of an Agile team

Education

Masters — Interactive Digital Media

Griffith College Dublin

  • Modules: Visual Communication, Web Authoring, Interaction Design, 3D Modelling
2020 – 2022

Bachelor of Science Honours in Computing (BSCHons)

National College of Ireland

  • Specialisation in Gaming & Multimedia
  • Final year project: developed a VR game using Unity and Blender — view project
2013 – 2017

Key Skills

UX

UI design Content strategy Information architecture UX research User onboarding Terminology audits Dashboard & CLI content

Design & Prototyping

Figma Adobe XD Miro Wireframing OOUX

Data & Research

Amplitude User surveys User interviews A/B testing Persona development Feedback analysis

Development

HTML JavaScript Git Jira Java C# Unity Blender AI development Design engineering

Contact

Let's work together

If you'd like to get in touch, the best place to reach me is LinkedIn.

Reach out on LinkedIn